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Cookie policy

WHAT ARE COOKIES?

A ‘Cookie’ is a small file that is stored on your computer and allows us to recognise you. They are small amounts of information that are stored in the browser used by each user so that the server remembers certain information that can be used later. You could say it is your identification card, in other words, it allows us to recognise you if you return to this site using the same computer and browser. The set of cookies helps us to improve the quality of our website by enabling us to monitor which pages you find useful and which you do not.
You can find out more about cookies at: http://es.wikipedia.org/wiki/Cookie
Why do we use cookies?
Cookies are widely used to track the activity of visitors to the website in order to improve the website by storing and retrieving users’ browsing data. Cookies are also used to provide information about user navigation to website owners and their partners, in order to analyse their use of the website and personalise content.

How can they help you?

By remembering your preferences we won’t have to ask you for your country every time you visit our website. We will know the characteristics of the computer you are using so we can offer you a better browsing experience. Please note that we collect data about your movements and use of our site for statistical, not personal, purposes.
Some of the advertisers and web analytics organisations we work with place cookies on your computer through this website. Our sites may also have links to social networking sites (such as Facebook). We cannot control the cookies used by these external websites. For more information about cookies from social networks or other external websites, we advise you to check their own cookie policies.
Third-party cookies’ are used and managed by external entities to provide us with services requested by us to improve our services and the user experience when browsing our website. The main services for which these ‘third party cookies’ are used are to obtain access statistics and to guarantee the payment operations carried out.

Types of cookies we use

This website uses third-party cookies, which are those that are sent to your computer or terminal from a domain or a website that is not managed by us, but by another entity that processes the data obtained through the cookies. In this case, cookies are used for statistical purposes related to the visits received and the pages consulted.
A cookie is a small piece of data (text files) that a website, when visited by a user, asks your browser to store on your device to remember information about you, such as language preference or login information. These cookies are set by us, and are called first-party cookies. We also use third party cookies (which are cookies from a domain other than the domain of the website you are visiting) for our advertising and marketing research. Specifically, we use cookies and other tracking technologies for the following purposes:

Strictly necessary cookies: These cookies are necessary for the website to function and cannot be disabled on our systems. They are usually set to respond to actions made by you to receive services, such as adjusting your privacy preferences, logging into the site, or filling out forms. You can set your browser to block or alert you to the presence of these cookies, but some parts of the website will not function. These cookies do not store any personally identifiable information.

Session cookies: these are temporary cookies that remain in the cookie file of your browser until you leave the website, so none are recorded on the user’s hard drive. The information obtained through these cookies is used to analyse web traffic patterns. In the long run, this allows us to provide a better experience to improve the content of the website and facilitate its use.

Permanent cookies: these are stored on the hard disk and the website detects them each time the user makes a new visit. A permanent website has a specific expiry date. The cookie will stop working after that date. They are generally used to facilitate, for example, registration services.

Technical cookies: Technical cookies are those that are essential and strictly necessary for the correct functioning of a web portal and the use of the different options and services it offers. For example, those that serve to maintain the session, manage response time, performance or validation of options, use security elements, share content with social networks, etc.

Analytical or third-party cookies: Analytical cookies are cookies that track user data, such as, for example, those used by Google Analytics to collect information on visits to certain pages, etc., and are those used by our web portals to analyse user behaviour on websites and browsing profiles, as well as to find out user preferences in order to improve the range of products and services on offer. For example, an analytical cookie would be used to monitor the geographical areas of greatest interest to a user, which is the most popular product, etc.

Advertising Cookies: These are those that allow the effective management of advertising spaces that have been included on the website or application from which the service is provided. They allow the content of the advertising to be adapted so that it is relevant to the user and to avoid showing adverts that the user has already seen. They are those that store information on user behaviour obtained through the continuous observation of their browsing habits, which allows the development of a specific profile to display advertising based on the same.

Social network cookies: In order to make it easier for the user to share content from the website on different social networks, specific buttons have been included. These buttons may mean that the social network to which they link install cookies that, not being under our control, may have the purpose of managing the user’s login on the social network, the maintenance of that session, or display the counter on how many times a particular content has been shared on each social network. We recommend that users regularly review the privacy and cookie policies of each social network and, where appropriate, modify the privacy settings of each of them to limit the tracking purposes that may be carried out and adjust these parameters to their own interests.

Chat Cookies: These are cookies that allow users who wish to interact with the customer service and receive live support during the course of web browsing.

Performance cookies: These cookies allow us to count visits and traffic sources so that we can measure and improve the performance of our site. They help us to know which pages are the most or least popular, and to see how many people visit the site. All information these cookies collect is aggregated and therefore anonymous. If you do not allow these cookies we will not know when you visited our site, and therefore will not be able to tell when you visited.

How to avoid and/or delete cookies?

In order to comply with current legislation, we have to ask your permission to manage cookies. If you decide not to authorise the processing by indicating your non-conformity, we would only use technical cookies, as they are essential for browsing our website. In this case, we would not store any cookies. If you continue browsing our website without refusing your authorisation, this implies that you accept their use.
Please note that if you reject or delete cookies for browsing the website, we will not be able to maintain your preferences, some features of the pages will not be operational, we will not be able to offer you personalised services and each time you browse we will have to ask you again for your authorisation to use cookies.
If, nevertheless, you decide to modify the configuration of your access to the website, you should know that it is possible to delete cookies or prevent this information from being recorded on your computer by modifying the configuration parameters of your browser.

In addition, you can withdraw your consent to this Cookie Policy at any time by deleting the cookies stored on your computer through the settings and configurations of your Internet browser.
Chrome: from http://support.google.com/chrome/bin/answer.py?hl=es&answer=95647
Internet Explorer: from http://windows.microsoft.com/es-es/windows7/how-to-manage-Cookies-in-internet-explorer-9
Firefox: from http://support.mozilla.org/es/kb/habilitar-y-deshabilitar-Cookies-que-los-sitios-we
Safari: from http://support.apple.com/kb/ph5042
Finally, if you wish to have greater control over the installation of Cookies, you can install programmes or add-ons to your browser, known as ‘Do Not Track’ tools, which will allow you to choose which Cookies you wish to allow.
This possibility of preventing the use of Cookies can be carried out by you at any time.